Frequently Asked Questions

You may cancel at any time by sending us an email in writing.  We will then send you an email back explaining that your tracking software and all information will be deleted no later 30 days after your request and your account will be removed from our Google Ads Manager account.

You will still be responsible for the prior month billing period since we bill in arrears, but then any future billing will stop immediately.   

We do offer a ‘Paused Account’ service we’re we remain your Google Ads Manager, but allow you to have your campaigns paused for a period of up to 3 months per year at a rate of $200/ mo.  

No. You keep 100% of all work that we have done and you maintain full control of your account.

There may be times where it makes sense to pause your campaigns.  Maybe you are leaving to go out of town or launching a new website.

For whatever reason you may have us pause your campaigns.

We can pause your campaigns with a simple email notification letting us know when to pause and when to resume.  Please note:  We still bill our standard monthly management fee rate during this time.

‘Paused Account’ Status:

If you need to pause your campaigns for 1 month or longer, you may let us know you want to put your account on ‘Paused Account’ status.  We will pause your campaigns until you tell us to resume.

During this time:

You will be charged a monthly ‘Account Paused’ fee of $200/ mo.  This keeps us on as your account manager still, but no work is done inside the account.

  • Your campaigns must be paused
  • We do not work on your campaign account
  • Campaigns cannot be worked on by anyone else during this time
  • You can keep ‘Paused Account’ status for a maximum of 3 months a year. (consecutive or non-consecutive)

 

‘Paused Account’ status is really great for businesses that may have slow months where they want to save marketing dollars or have busy months where they don’t need the extra leads.  For whatever reason, this service is there when you need it.

 

We have a 100% satisfaction guarantee. If for any reason you are not completely satisfied you can cancel at any time and there is no contract.

Our goal is to ultimately pay for ourselves. The sales and gross profit you receive after successful campaigns have been established should more than pay for the Adspend and our Ad Management Fees when given enough time and opportunity to optimize.

Google Ads, not unlike other marketing channels is something that has to be continually worked on and refined to get the results you need. We never stop making improvements so that we get more results with less money and take advantage of new opportunities. In some cases, results may appear right away, in other cases, it can take a couple of months or longer to dial it depending on the natural sales cycle of your industry. But rest assured we want your results to appear as quickly as you do. The more you win, the more we win having you as a satisfied customer and possible glowing referrals 🙂

We not only have years of extensive Google Ads Management experience, but we have built a business on it. Most Google Ads Managers don’t have the business experience and crucial insight needed to properly take advantage of your market. We bring that background and experience to each and every company’s Google Ads account, which we think is extremely important.

No. We focus on the Google Ads Management. Depending on your website, certain pages may need to be updated by you or a web developer to optimize performance.

We can however build custom landing pages if needed using our Unbounce account. These can be extremely beneficial with creating promotional pages with offers to capture leads. This service is included with your plan. Please note: If you cancel your service with us, you do not retain these custom built landing pages since they are on our account.

As of right now, we focus entirely on Google Ads.

The reason for this is #1 we don’t want to spread ourselves too thin and we can add more value by being great at one discipline and not just ‘good’ in multiple disciplines.

Reason #2 is because of the nature of Google being different than other online marketing channels. Google Ads appear mostly when someone is activity searching for what you sell which is extremely powerful. Compare that with other online marketing channels where you put ads in front of people that might be targeted by demographic, but are not in the market and actively searching for what you sell. We think there is a big difference especially when it is your money that is being spent.

In most circumstances, no.  If we did, we would be on the phone with them every week.  But beyond that, they do not get to know your business like a dedicated agency.  If you would like more information, we will be happy to go into more detail.  

For better insight on why we no longer take their calls, click here.

Production Clicks uses software to track conversions to analyze marketing performance for our clients however we do not sell, distribute or release any information to 3rd party companies or websites for any reason.    Never have and never will.

Ready to get started?

Get your PPC proposal today.

After we get your completed form we’ll schedule a meeting with you to go over your goals, your company, and more.

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Ready to get started?

Get your PPC proposal today.

After we get your completed form we’ll schedule a meeting with you to go over your goals, your company, and more.